FAQ's

What currency are the prices do I see in the site?
All prices are in GBP £.

I just placed an order, when will it ship?
We try our best to ship items as fast as we can. Please allow1-2 days processing time for your order to ship out.
Tracking numbers will be updated after your order has been SHIPPED. If you don't have a tracking number after 7 business please email us at millionyearscrystal@gmail.com.

I am not in love with my order, can it be returned? What if there is an issue?
We offer a 100 % money back guarantee, if the product is damaged. We give you 14 days to send it back to us for a full refund. You must ship it back at your own expense, once we have received the product we will refund the full amount of your original purchase. Please Include all a name and order number on the returned parcels.
Please note: If you your package is on the way, you must wait for it to arrive and return it before receiving a refund.

Can I cancel my order?
You are able to cancel your order with no penalty! You must cancel your order before it ships. If the item is already sent please use our easy return system to get a full refund.

I have entered an incorrect address what do I do now?
If you have miss spelled or auto filled in a incorrect address, simply reply to your order conformation email and confirm. Once you double check if the address given is wrong kindly notify us via email at millionyearscrystal@gmail.com. If the given address is wrong we can change the address to the correct one within 24 hours. No refund will be given after the 24 hours of incorrect submission.

How long does shipping take?
Shipping times vary as we do ship worldwide from different fulfillment centers based on your location. UK is 1-2 business days, US The average shipping time is 15-25 business days.

I have a question that wasn't answered, can you please help?

Absolutely! We are here to help you make your home beautiful! Please send us an email to millionyearscrystal@gmail.com and we will be happy to assist you in any way we can.
We do receive a large number of emails, If you wish to get a prompt response please attach your order number and address the problem clearly, thanks.

Absolutely Gorgeous Corps Crystal. Thank You so Much For The Little Bag Of Crystals They Are So Beautiful.

Well packed and arrived quickly. The specimen is almost the same as pictured, just the colour of the specimen is brighter in picture.

Beautiful crystal, and thank you for the free tumblestones! 😊

Lovely seller, special lady who pus so much love and care and her beautiful crystals. The crystal is beautiful and stunning, and the seller is a special, rare gentle person, who takes so much thought and care into her healing crystals and messages. A beautiful soul selling beautiful crystals, who has amazing insight and knowledge.

Beautiful colors looks wonderful with all my crystal collection

Exactly as pictured and described. So beautiful! This shop has the best finds!

Gorgeous! Exactly as pictured. I am so pleased!

The crystal came perfectly fine to me, very nicely packed and I love it ❤️ Thank you very much 🥰

Beautiful Angelite my absolute favourite. So well made. Love it 🙏

Stunning crystal as always 😍 Highly recommend this shop 🥳

This is my second purchase from MillionYearsCrystal. Again - a beautiful piece with lots of gorgeous pastel colours. Delivery was super quick and the packaging was superb. Absolutely perfect. Thank you :)

nice mineral, very fast delivery

Such a beautiful crystal, with such a lovely energy. Arrived quickly. Would definitely recommend this seller & their beautiful crystals

This crystal is absolutely stunningly beautiful. The seller is so deeply caring, warm and deeply thoughtful. Her love and devotion to her amazing crystals shines through and I know how every piece is special because of how much time and care she takes to choose them and this makes them all that more special. She is lovely, special person, full of warmth and kindness and generous. Thank you so much for selling me this beautiful crystal and the healing warmth in every message.

Lovely, thank you so much

Crystal arrived safely and really well packaged. Loved the gorgeous bonus tumblestones and gift wrap. The beautiful piece of citrine crystal has already been proudly displayed with my growing collection.

Beautiful and unique crystal. Arrived safely and thoughtfully packaged. Put out on display straight away!

Thanks for the product !

Beautiful crystals, arrived on time and exactly as described, will definitely be ordering again and definitely recommend this seller

Excellent seller! Everything was perfect, item protected during shipping! Thanks so much!

Stunning crystal with beautiful colors and quality.
Another beautiful crystal from a dedicated, knowledgeable seller, whose passions for her stunning crystals, ethically sourced and hand chosen, shows her care, and devotion to her stunning collection of crystals. Every one is special, and a cherished piece I have purchased from this lovely lady.

Exquisite stunning crystal, with exceptional qualities and beautiful colors and energy. Packed in a lovely black little bag which makes this seller all that more special and rare and rare as she goes out of her way to add the details which are so thoughtful, and the caring free gifts. This seller is a beautiful person with so much time, care and knowledge. Her passion and devotion for her stunning crystals, is inspiring and a healing place to visit. Thank you.

Beautiful crystal with stunning color and wrapped with so much thought. Thank you for the lovely free gifts. The seller is a lovely person who is deeply kind, caring, and thoughtful and takes so much care and dedication to every piece, which makes purchasing from this seller all that more special.