Shipping policy
Shipping Policy
Thank you for shopping with us! We aim to ship your order quickly, safely, and at a fair cost. Below is everything you need to know about our shipping process.
📦 Processing Time
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Orders are usually dispatched within 1–3 working days (Monday to Friday, excluding public holidays).
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You’ll receive a shipping confirmation email with tracking details once your order is dispatched.
🇬🇧 UK (Domestic) Shipping
We use Royal Mail for all UK deliveries.
| Shipping Method | Estimated Delivery Time | Estimated Cost |
|---|---|---|
| Royal Mail Tracked 48 | 2–3 working days | from £4.95 (under 2kg) |
| Royal Mail Tracked 24 | 1–2 working days | from £5.95 (under 2kg) |
| Guaranteed Next Day | Contact us before ordering | Quoted individually |
✅ Free UK shipping on orders over £50 (Tracked 48 service).
🌍 International Shipping
We offer worldwide shipping via Royal Mail International Tracked.
| Region | Estimated Delivery Time | Estimated Cost |
|---|---|---|
| Europe | 5–7 working days | From £12.00 |
| USA & Canada | 7–10 working days | From £15.00 |
| Australia & NZ | 7–14 working days | From £15.00 |
| Rest of World | 7–21 working days | Varies – shown at checkout |
📦 All international orders include tracking.
You can also upgrade to Fedex, UPS, DPD etc with extra cost.
🌐 Customs & Import Taxes
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Buyers are responsible for any customs duties, VAT, or import taxes that may apply in their country.
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We are not responsible for delays due to customs processing.
🕓 Delivery Delays
While we aim to deliver on time, occasionally delays may occur due to:
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Postal service disruptions
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Customs clearance times
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Public holidays or severe weather
Please allow extra time during peak seasons (e.g. Christmas, Black Friday, etc.).
❓ Questions or Special Requests?
Need a rush order or a specific delivery service?
Just contact us before placing your order, and we’ll do our best to accommodate your request.